Refund policy

We have a 7 day return policy from the day the product was delivered for any damaged or incorrectly shipped items.   

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging.

To start a return, you can contact us at info@coldbloodedcaffeine.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@coldbloodedcaffeine.com.

If you are not satisfied with your order, Cold Blooded Caffeine may offer a replacement item at our discretion.  Please contact info@coldbloodedcaffeine.com for more information.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 10 business days have passed since we’ve approved your return, please contact us at info@coldbloodedcaffeine.com.